About Us – Croft House

ABOUT US

I’m Dr. Kaj, an A&E doctor with a special focus on the field of caregiving. Prior to embarking on my medical career, I gained valuable experience as a caregiver myself. I’m pleased to inform you that our facility is supported by a dedicated team of 39 staff members.

The information on this web site covers all areas of the service we provide here at Croft House and we hope once you have read the information, you will come and have a look around our home.

You can also visit www.carehome.co.uk for testimonials from relatives and residents.

We know from personal experience how difficult the decision to place your loved one in a home can be. Please feel free to call anytime with any questions you may have and feel free to come and have a look around anytime.

Whether you choose to place your relative here with us or in another home we wish you well with your search.

Best Wishes,
Dr Kaj

Croft House Care Home Limited

CQC overall rating

Outstanding

25 September 2020

Testimonial

What they say about us

Please ask to look at our Testimonial File and our Questionnaire File when you come and take a look around. The Testimonial Files has some lovely messages of thanks from loved ones families and friends, and our Questionnaire File contains the annual questionnaires we send to residents’ families and friends as well as doctors, district nurses etc.. We ask for feedback on all aspects of the home from anyone who comes through the door!

Dad has been at Croft House for 3 years and has received excellent care and support. So much so that my uncle has moved in as well. The staff go over and above in providing care. The home provides a minibus to take residents out on short trips which Dad really enjoys.

This is a wonderful place, staffed by wonderful people. My father spent over a year at Croft House and was so well looked after. All the staff, whatever their role, prioritised our father's well-being and enjoyment and he had many new adventures. These included many minibus trips (although, as a Yorkshireman, he noticed when these ventured into Lancashire), canal boat journeys, firework displays and opportunities to meet pets that he had never encountered before.

My dad has been at Croft House Care Home since August and both he, myself and my sister cannot fault the care he has received. The staff cannot do enough to help and this is a great comfort to my sister and I.

Croft House Care Home is the best care home around! I have had experiences with other care homes but none of them come close to the standard of care provided by Croft House to my mum. The management team are very hands-on and treat Mum and other residents like family. Croft House really is a home from home. Mum is very happy and I can't remember the last time my mum smiled so much. All staff are amazing with residents, even the maintenance team have great relationships with Mum and other residents. Highly recommend Croft House!

We are so delighted with Mum's care at Croft House Care Home - having had a terrible experience at the previous care home! Always warm and friendly with good food and entertainment to keep everyone stimulated. A very happy place and I have peace of mind knowing she is loved and cared for. All the staff are exemplary.

My mum has been a resident at Croft House Care Home for over five years now. She has been cared for diligently with empathy and, although with a natural progression in her dementia, she is constantly encouraged to be included in activities and treated with respect. She is offered choices, included and seems content.

I cannot visit physically but keep in touch by phone and video and photographs. I cannot speak highly enough of the care, compassion and comfort my brother has the good fortune to enjoy at Croft House Care Home in Keighley. His good state of health and physical appearance are apparent as is the twinkle in his eyes at celebrations which he clearly enjoys. The staff work hard to engender the atmosphere and appearance of home and family in the presentation of rooms and the building and in relationships and show imagination and energy in the entertainment and activities to support interest and participation.
I have power of attorney for my brother's health and welfare and the staff give regular updates on medication and his well-being and I feel my brother and I were extremely lucky to find Croft House and its happy, upbeat staff.

Visited my auntie several times and always find the staff to be kind, caring and dedicated to the residents. It is reassuring to know our loved ones are in good care and would highly recommend this home.

Not being part of a large group tells here. Management and staff caring for residents can't be bettered, in my opinion, and having one resident at 102-years of age is just one excellent example at Croft House.

My dad is really settled and looks really well - he always tells us how good the staff are and how well they look after him. He loves the trips and the activities they do. I can't praise the place enough.

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